Frequently Asked Questions

Orders & Shipping

How long does shipping take?

EU orders arrive in 3–7 business days. International orders take 7–14 business days. Tracking is emailed when your order ships.

Do you ship to my country?

We ship to most EU countries and many international destinations including the US, UK, Canada, Australia, Japan, and more.

Is there free shipping?

Yes! EU orders over €75 ship free. International orders have a flat €18 shipping rate.

Products

Are your knives legal to buy?

Knife laws vary by country and intended use. It is your responsibility to ensure compliance with local laws. Most kitchen knives and pocket knives are legal throughout the EU.

How do I sharpen my knife?

Check our sharpening tools. A ceramic honing rod for regular maintenance and a whetstone for occasional resharpening works best for most kitchen knives.

Returns & Refunds

What is your return policy?

We accept returns within 30 days for unused items in original packaging. See our Returns Policy.

How long do refunds take?

Refunds are processed within 5 business days of receiving the return, to your original payment method.